If you are a registered NHS patient, your dentist will have arrangements in place so you can get advice or treatment in an emergency, when the surgery is closed.

If you require emergency care outwith Practice opening hours, please contact NHS24 on 111.

This number is provided via voice message if you call the Practice outwith opening hours.

Yes, we are currently accepting new NHS and Private patients.  Please contact the practice on 01324 552889 during opening hours and we will be happy to advise you.

Please note that all new patients must attend for an initial consultation examination in order to complete registration.

The GDC set and maintain standards in UK Dentistry and all Dentists and Dental Care Professionals (DCPs) are regulated through this organisation.

All of our clinical staff are GDC registered (you can find their registration numbers here) and they must continue to meet the required standards throughout their careers.

At Tryst Dental, we are fully committed to ongoing development for every member of our team.  It is our aim to ensure you are completely satisfied with the care you receive at every visit.  We welcome your feedback so please Contact Us if you have any questions or comments regarding your experiences at Tryst Dental.

You can find out more about The GDC and the standards they set by clicking here.

Not all treatments are available on the NHS.

Cosmetic treatments are not available, for example, ‘white fillings’ on back teeth or a tooth coloured crown on a back tooth.

Your dentist will be able to explain what treatment is and is not allowed on the NHS. 

Please do not hesitate to ask us if you have any questions.

NHS treatment is free for:

• Everyone aged under 18;
• Those aged under 19 in full-time education;
• Pregnant and nursing mothers, until the baby is 12 months old;
• Those with certificated exemption from payment because of income.

Please take evidence of any exemption with you to the dentist.

If your exemption from payment changes during a course of treatment please advise us.

Find out more about exemptions and help with costs at NHS Inform.

Your dentist may inform you that they have to apply for "Prior Approval" before your treatment can be started.  Dentists are required to seek approval from NHS Practitioner Services for certain treatments and treatments of high value.  This process may take a little time and delay your treatment.  Cases are judged on an individual basis and not all cases will receive approval.  Your dentist will keep you fully informed throughout the process and discuss your individual case with you.

If you have any questions or concerns, please do not hesitate to ask!

It is our aim to provide you with a consistently high level of service whilst you are in our care.

In order to ensure all of our patients can be appointed and to minimise waiting times, we would appreciate it if you could let us know 24 hours in advance if you are unable to keep an appointment.

Broken appointments waste valuable resources and can delay treatment for other patients.

Therefore, it is practice policy that broken appointments and short notice cancellations may incur a charge of £20 per 20 minutes.

Charges will not apply where at least 24 hours notice of cancellation is provided.

If you need to confirm your appointment time, please call us on 01324 552889 and we will be happy to remind you.

Please note that we do offer a Text message reminder service when your 6-month Check Up Exam is due.  Where possible (and where patients have provided us with a valid, up to date mobile phone number) we will endeavour to send out general appointment reminders.

However, it should be noted that this is a courtesy service and we cannot always guarantee that text messages will reach you.   It remains the responsibility of the patient to attend appointments at the correct time.

Please let us know if you would like to update your contact details or to consent to receiving text messages from the practice.

Thank you for your co-operation and understanding.  If you have any questions, please do not hesitate to contact us.

Yes, there are two free car parks and some additional on-street parking facilities within close proximity of Tryst Dental.

Yes.  Please notify us before attending if you are a wheelchair user.  We will make arrangements to support you during your visit.